Cookies

What are cookies

Cookies are small pieces of data which are placed onto your computer by websites that you visit. These are widely used in order to make websites work, or work more efficiently, as well as provide marketing information to site owners.

There are some cookies that are essential in order to ensure that this website works. These are classed as ‘strictly necessary’ cookies.

If you’ve already chosen to block third party cookies via the settings in your browser, please be aware that your cookie preferences will not carry over if you change sites, and you will need to ensure that you set your preferences on every site you visit.

How we use Cookies

RF Mortgage Solutions uses cookies to gain a better understanding of how visitors use our website. Cookies help us tailor to your personal needs, to improve usability, as well as the following:

• To remember information that you have inputted into this website, so you don’t have to give it to us every time you visit the site.
• To find out if the emails we send out have been read, and if our customers are finding them useful.
• To help us understand how users are using our services, so that we can identify and make improvements.
• To help us personalise the website so that we can remember your preferences and settings.
• To deliver adverts that we think you will find interesting.

To enable this, some cookies are applied when you enter the website. RF Mortgage Solutions keeps all the information collected from cookies in a format that means we cannot identify individuals. RF Mortgage Solutions cookies located on your computer do not retain your name or your IP address.

Storage and sharing of cookies

We don’t collect or store your personal information when you browse our website (for example, your name or address) so this information can’t be used to identify who you are. The cookies simply enable us to see behaviour on the website to help us improve your experience. RF Mortgage Solutions does not share this data with third parties.

If you share online content from RF Mortgage Solutions with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check third party websites for more information about their cookies and how to manage them.

What type of Cookies do we use?

Strictly Necessary Cookies

Strictly necessary cookies allow you to use the features on this website. Without them, we would not be able to provide you with the services you request. An example of how these cookies are used would be: remembering your previous actions after you navigate back to a page, such the steps on a contact form.

Functionality Cookies

Functionality cookies record information regarding the choices that you have made on the site and allow us to tailor our website to you. For example, if you set your location, we use functionality cookies to store the location that you set and show it to you next time you visit.

Performance Cookies

Performance cookies are used for internal purposes to help us provide you with the best user experience we can. Information supplied to us by these cookies help us to understand how visitors use our website and enable us to improve how we display site content to you.

‘Performance’ cookies can be turned off, however doing so may negatively affect our ability to understand what people like or don’t like about our website so that we can make it better.

Advertising Cookies

We may use tracking pixels to assist with the delivery of our online advertising campaigns. This is made possible through the use of cookies.

The information we receive is anonymised and we are unable to reach out to you personally.

Third Party Cookies

Some pages on our website may use third party services or software, such as videos and maps. These third-party services may set cookies on your device.

How can I change my cookie settings?

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. Your browser’s help section will advise how you can do this.

Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

For more information on the new legislation regarding cookies, see the Information Commissioners Office’s website.

How to opt out of cookies

Accept or block cookies in your browser settings

You can block any cookies from any website by changing the setting in your browser that allows you to refuse some or all cookies (including strictly necessary cookies). If you do choose to block all cookies, you may not be able to access some or all of our website, and you may find that your ability to enjoy the site is negatively affected. For more information about how to disable cookies in your browser, please visit www.allaboutcookies.org.

Opt-out of third-party cookies

Where a cookie is provided by a third party, you may be able to use the third party’s own tools to block their cookies.

Opt-out of advertising cookies

You can choose to opt out of almost all advertising cookies by updating your preferences on the ‘Your Online Choices’ website. Do note, however, that opting out of these cookies will not prevent you from seeing adverts online, it will simply mean that they won’t be tailored to you.

Legal Notice Update

We reserve the right to make any changes and corrections to this policy. Please refer to this page from time to time to review these and view new additional information.